FAQ
What areas do you deliver?
We do delivery nationwide to both islands, costs vary based on your location.
Where is the store located?
We're an online only store, no showroom at the moment.
How long does delivery take?
Delivery usually takes about 1-4 days to arrive varying based on your location.
Can I change the contents of my order?
We try to process orders quickly to ensure speedy delivery. If you need to modify your order, please contact us immediately. Changes may not be possible once your order has been processed.
How long does it typically take to process an order?
Once your order is placed, it usually takes 1-2 business days to process. You will receive a confirmation message via WhatsApp once your order is shipped.
What payment methods do you accept?
We accept cash up to $1000, debit or credit cards up to $3000 upon delivery. Anything above would be required to Online Transfer or bank deposit.
Can I cancel my order after placing it?
You can request a cancellation within a short window after placing your order. Contact us promptly if you need assistance.
What should I do if i receive a damaged or incorrect item?
If your order arrives damaged or you received the wrong item, please contact us immediately. We’ll help resolve the issue as quickly as possible.